Communication

A Framework for Mastering Challenging Interactions

A Framework for Mastering Challenging Interactions

Five steps toward coherent conversation and authentic exchanges.

We humans come together in different ways whenever we want to accomplish something. This is called organizing and it puts us in a relationship with one another. These relationships are built on, moved by, and sustained through conversation.

Practicing in Complexity

Practicing in Complexity

Ideas I have found useful

Success in navigating complexity requires a particular outlook or mindset, which includes a commitment to staying in the present as much as possible. I’m always surprised at how challenging my monkey brain makes it to do that. Staying in the moment requires letting go any worries about the future and any assessments from the past.

Confusing Facts with Meaning

Confusing Facts with Meaning

A risk at all times, but even more acute now.

A little over a week ago we had a kerfuffle over the departure of a number of senior administrative staff from the US State Department. Remember that? I know. It seems so long ago. A quick refresher: on Jan 26, four career Foreign Service officers, each of whom served under both Democratic and Republican administrations left the agency.

Repairing Broken Trust

Repairing Broken Trust

Though it feels good, simply punishing broken trust isn’t a full remedy.

 

Another black eye for the financial services industry last week. This time it was Wells Fargo, the largest US bank when measured by market valuation (over $250 billion). Though I expect that is going to change in the very near term.

Finding Balance

Balance is learning to live without guilt.

 

Maybe it is the hopeless optimist in me, but I find the following idea incredibly compelling: “...it’s time to stop limiting our thinking and start believing that equality is possible if we ‘lean out’ and create the companies we want to work for, instead of waiting for the companies we work for to become what we want.”