Learning

A Framework for Mastering Challenging Interactions

A Framework for Mastering Challenging Interactions

Five steps toward coherent conversation and authentic exchanges.

We humans come together in different ways whenever we want to accomplish something. This is called organizing and it puts us in a relationship with one another. These relationships are built on, moved by, and sustained through conversation.

Practicing in Complexity

Practicing in Complexity

Ideas I have found useful

Success in navigating complexity requires a particular outlook or mindset, which includes a commitment to staying in the present as much as possible. I’m always surprised at how challenging my monkey brain makes it to do that. Staying in the moment requires letting go any worries about the future and any assessments from the past.

Confusing Facts with Meaning

Confusing Facts with Meaning

A risk at all times, but even more acute now.

A little over a week ago we had a kerfuffle over the departure of a number of senior administrative staff from the US State Department. Remember that? I know. It seems so long ago. A quick refresher: on Jan 26, four career Foreign Service officers, each of whom served under both Democratic and Republican administrations left the agency.

After the Election

After the Election

Looking for lessons.

I write this from my office in London, where I sit following a largely sleepless night. Before the first polls closed on America’s historic election night, I hosted a lovely dinner with a handful of friends and colleagues where, mercifully, very little conversation was devoted to the campaign or the potential results that were only a few hours away.